
After that, launch the HBO Max app and check if it is now working or not. So, now simply wait until your Xbox Series X and S rebooted successfully. Now, highlight the Restart and press the A button. After that, hit the Restart Console option.
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That’ll force close HBO Max and remove it from the app switcher. Troubleshoot & Fix Streaming HBO Max service error Something went wrong message or error code If you're getting a 'Something Went Wrong' message or an HBO Max error code, try the following: Things to try You may need to try more than one of these solutions to resolve the issue. Firstly, on your controller, press the Xbox button to access the Power Center. Navigate to the HBO Max app preview and swipe up on your remote’s Clickpad or Touch surface.
Double-press the TV button on your Apple TV Remote to open the app-switching screen. Follow the steps below to force close HBO Max on your Apple TV. Doing so could resolve temporary system glitches causing the app to malfunction. Reset your wireless router or switch to a wired connection if you can’t stream HBO Max and other apps on Wi-Fi.Īpple recommends force quitting apps that don’t work correctly on Apple TV and other Apple devices. Contact your internet service provider (ISP). Move your Wi-Fi router closer to the Apple TV. Restart your router if you’re using a Wi-Fi network. Troubleshoot Fix Max subscription Fix a Max subscription issue If you already have a Max subscription and get the Welcome Back screen, try the solutions below. Loose or damaged cables can weaken an Ethernet connection speed and cause intermittent disconnections. Also, ensure the Ethernet cable connecting your Apple TV to a router is authentic and in good condition. Reinsert your Ethernet cable to the Apple TV. Reducing activity on your network can free up bandwidth and boost connection speed. Disconnect other devices from your network. Try the following troubleshooting fixes if your internet speed falls below HBO Max’s recommendation: Use web tools like to test your network connection speed on a different device.